AI-Powered Chat Management Platform

Every Conversation Matters.
Don't Let Leads Slip Away.

Automate customer conversations, respond instantly 24/7, close more sales, and connect your business systems — all in one platform.

AI Available 24/7 WhatsApp Blast System Integrations
C
Cuakap AI Agent
Online now
🤖
Hi! I'm your AI assistant. How can I help today? 😊
I'm interested in your premium package.
🤖
Great choice! Our premium includes unlimited AI, CRM integration, WhatsApp blast & dedicated support. Connect you to sales?
Yes please!
🤖
⚡ 2s response
🎯 94% CSAT
● Live 24/7

Trusted by businesses across Southeast Asia

RetailCoEduPrimeHealthFirstPropVistaEventMasterLegalPros

The Problem

Is Your Team Facing These Challenges?

Every delayed response costs you customers. If these sound familiar, Cuakap was built for you.

⏱️
Slow Response Times
Customers wait too long for replies, losing patience and going to competitors
🌙
After-Hours Inquiries
Sales inquiries come outside business hours with no one to respond
🔁
Repetitive Questions
Staff repeatedly answer the same questions, wasting time and energy
📉
Poor Lead Follow-Up
Leads are not properly followed up and slip through the cracks
📊
Scattered Data
Customer data is scattered across multiple systems with no unified view
📢
Hard to Scale Campaigns
Marketing campaigns are difficult to scale beyond a small audience
😓
Overwhelmed Agents
Human agents are overwhelmed during peak periods and burn out

The Solution

Meet Cuakap — Your AI-Powered Customer Engagement Team

Cuakap doesn't simply answer messages. It understands your business, learns your processes, and helps customers throughout their journey.

Instant Response 24/7
Answer customer inquiries in seconds, any time of day or night
🎯
Smart Lead Qualification
Automatically identify high-potential prospects and score leads
📋
Product Recommendations
Explain products and recommend suitable solutions automatically
🔄
Automated Follow-ups
Follow predefined workflows and collect customer information
🤖
Your Digital Employee
Works 24 hours, 365 days a year — never gets tired
∞ Conversations24/7 Active

Features

Powerful Features Built for Growing Businesses

🛎️

AI Customer Service

Provide instant support 24/7 without hiring additional staff. Every inquiry answered in seconds.

💰

AI Sales Assistant

Answer product questions, recommend solutions, and guide prospects toward purchase decisions.

🎯

Smart Lead Qualification

Automatically identify high-potential prospects and prioritize your sales team's attention.

📢

WhatsApp Blast Engine

Send personalized messages to thousands — promotions, follow-ups, reminders, and more.

📥

Shared Team Inbox

Manage all customer conversations from a single centralized dashboard. Nothing gets lost.

🔗

System Integration

Connect to CRM, ERP, e-commerce, accounting, ticketing, and booking systems through API.

Use Cases

Suitable For Every Industry

🛒

Retail & E-Commerce

Answer product inquiries and boost conversion rates

🏠

Property & Real Estate

Qualify leads before sending to sales consultants

🎓

Education

Handle student inquiries and registration processes

🏥

Healthcare

Automate appointment scheduling and patient information

🏨

Hospitality

Manage reservations and customer requests seamlessly

💼

Professional Services

Answer inquiries, collect requirements, schedule consultations

🎪

Event Organizers

Manage registrations, reminders, confirmations, and attendee comms

🏭

Manufacturing

Handle B2B inquiries, quotes, and order status updates

Why Cuakap

Why Businesses Choose Cuakap

01

Customized For Your Business

Unlike generic chatbots, Cuakap is trained on your products, services, SOPs, knowledge base, and sales process.

02

Cost Effective

Reduce repetitive workload and operational costs significantly while increasing speed and responsiveness.

03

Faster Response Time

Respond to every customer within seconds, not hours. Never let a hot lead go cold again.

04

Higher Conversion Rate

Follow up every lead consistently and automatically, without missing a single opportunity.

05

Infinitely Scalable

Whether you receive 50 or 50,000 messages per day, Cuakap grows seamlessly with your business.

06

Human Touch Preserved

The AI + Human collaboration model ensures customers always get empathy when they need it most.

How It Works

Get Started in 4 Simple Steps

1

Consultation

We understand your business process and requirements in depth

2

AI Training

We train Cuakap using your knowledge base and workflows

3

Integration

Connect your existing software and data sources seamlessly

4

Go Live

Your AI Agent starts helping customers and driving results immediately

Pricing

Flexible Pricing For Every Business

Start with what you need, scale as you grow. All plans include onboarding support.

Connect

Cuakap Connect

Perfect for small teams that need organized chat management without AI.

Rp 700.000 /month
🎉 Billed annually — save up to 17%

  • 3 Users
  • Shared Inbox
  • Mass WhatsApp Message
  • Auto Reply
  • No AI Agent
Get Started
AI

Cuakap AI

For growing businesses ready to automate customer conversations with AI.

Rp 1.000.000 /month
🎉 Billed annually — save up to 17%

  • 5 Users
  • Shared Inbox
  • Mass WhatsApp Message
  • Auto Reply
  • AI Agent
  • 3.000 AI Responses / month
  • No Custom AI Function & API Connect
Get Started
⭐ Most Popular
AI Plus

Cuakap AI Plus

Full power with unlimited users, custom AI workflows, and API integrations.

Rp 1.500.000 /month
🎉 Billed annually — save up to 17%

  • Unlimited Users
  • Shared Inbox
  • Mass WhatsApp Message
  • Auto Reply
  • AI Agent
  • 15.000 AI Responses / month
  • Custom AI Function & API Connect
Get Started

Need a custom plan for large teams? Contact us →

FAQ

Frequently Asked Questions

Can Cuakap connect to our existing system?
Yes. Cuakap can integrate with CRM, ERP, e-commerce platforms, ticketing systems, accounting software, and custom applications through API. Your AI Agent can access real business data, not just generic information.
Will AI replace our staff?
No. Cuakap is designed to assist your team, automate repetitive tasks, and allow staff to focus on higher-value activities. Your team becomes more productive, not redundant.
Can AI hand over conversations to humans?
Absolutely. Human takeover is one of Cuakap's core features. When AI detects a conversation needs human empathy or special handling, it automatically escalates and the human agent takes over seamlessly.
Can Cuakap send WhatsApp campaigns?
Yes. Cuakap supports large-scale WhatsApp campaigns while following WhatsApp Business infrastructure requirements. Send personalized promotions, follow-ups, and reactivation campaigns to thousands of contacts.
How long does implementation take?
Depending on complexity, implementation can range from a few days to several weeks. Simple setups go live in under a week, while complex enterprise integrations may take longer.

Turn Conversations Into Customers

Stop losing leads because of slow replies. Let Cuakap help your team respond faster, automate repetitive work, and close more deals.

Your AI Agent Never Sleeps. ⚡